okdk Privacy Policy — Your Data, Your Rights

1Introduction

This Privacy Policy ("Policy") describes how okdk ("okdk", "we", "us", "our") collects, processes, stores, and protects personal data relating to individuals ("you", "your") who register an account, access the platform, or interact with okdk's services at okdk.ws. This Policy forms part of the agreement between you and okdk, alongside the Terms and Conditions.

By registering an account or using the okdk platform in any way, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not use the okdk platform.

2Information We Collect

okdk collects personal data across several categories depending on how you interact with the platform. The following summarises the types of data we collect and the context in which each category arises:

How We Collect This Information

• Directly from you — when you register an account, make a deposit or withdrawal, contact support, or respond to a survey or promotion.
• Automatically — through cookies, session tracking, and platform analytics as you use the okdk platform on your mobile device.
• From third parties — payment providers such as bKash, Nagad, and Rocket may provide transaction confirmation data to okdk as part of the deposit and withdrawal process.

3How We Use Your Information

okdk uses the personal data it collects for the following specific purposes. We process data only where we have a lawful basis to do so (see Section 4):

• Account creation and management — to register your account, verify your identity, authenticate your login sessions, and maintain accurate account records.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card providers, and to maintain a complete record of your financial transactions on the platform.
• Platform operation and improvement — to deliver the games, sports betting, and casino features you use, and to monitor platform performance and fix technical issues.
• Fraud and security — to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover, unauthorised access, and other security threats to the platform or its users.
• Responsible gaming compliance — to monitor patterns of play for indicators of problem gambling, to apply and track responsible gaming tools such as deposit limits and self-exclusion, and to respond to player welfare concerns.
• Customer support — to respond to your enquiries, resolve disputes, and keep a record of your support interactions for quality assurance and staff training purposes.
• Legal and regulatory obligations — to comply with applicable laws, respond to lawful requests from competent authorities, and retain records as required by financial and security regulations.

4Legal Basis for Processing

okdk processes personal data only where a lawful basis exists. The primary legal bases we rely on are:

• Contract performance — processing your personal data is necessary to provide the services you have requested, including account registration, deposits, withdrawals, and game access.
• Legal obligation — certain processing activities are required to comply with anti-money laundering rules, identity verification requirements, and other applicable regulatory obligations.
• Legitimate interests — we process certain data (such as platform analytics, fraud detection signals, and session security) based on our legitimate interest in maintaining a secure, functional, and compliant platform, provided that interest is not overridden by your privacy rights.
• Consent — where we send you optional marketing communications (such as promotional offers, bonus notifications, or seasonal event messages), we rely on your consent, which you may withdraw at any time.

5Sharing of Personal Data

okdk does not sell personal data. We share personal data only in the following limited and controlled circumstances:

Service Providers

• Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum data necessary to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and are responsible for data they receive directly from you.
• Game studio partners — Evolution Gaming, Pragmatic Play, Ezugi, Spribe and other certified game studios receive session tokens and anonymised game activity data required to run the live and RNG games you play. They do not receive your name, contact details, or payment information.
• KYC verification partners — identity verification service providers receive the minimum personal data required to complete the KYC process on behalf of okdk. These providers are subject to strict data processing agreements.
• Platform infrastructure providers — hosting, content delivery, and security infrastructure providers may process technical data (IP addresses, session data) as part of operating the platform. These providers act as data processors under okdk's instruction.

Legal and Regulatory Disclosure

• We may disclose personal data to competent authorities, law enforcement, or regulators where we are required to do so by law, court order, or regulatory directive. We will only disclose the minimum data necessary to satisfy the legal requirement.
• We may also disclose data in connection with the investigation of fraud, money laundering, or serious security incidents affecting the platform or its players, where disclosure is necessary to protect the platform or the affected individuals.

6Cookies and Tracking Technologies

okdk uses cookies and similar tracking technologies to maintain session state, personalise your experience, and analyse platform usage patterns. The cookies we use fall into the following categories:

• Essential cookies — these are necessary for the platform to function. They maintain your login session, remember your wallet state, and enable security features. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies — these help us understand how players interact with the platform, which features are most used, where errors occur, and how page load performance can be improved. Data collected via analytics cookies is aggregated and does not identify you individually.
• Preference cookies — these remember your language preference, display settings, and other choices you have made on the platform so you do not need to re-select them each time you log in.

Most mobile browsers allow you to manage cookie settings. Please note that disabling essential cookies will prevent you from using core platform features such as logging in and accessing your wallet. okdk does not use cookies to serve third-party advertisements.

7Data Security

okdk implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security controls include:

While no system is completely immune to security threats, okdk takes a defence-in-depth approach, layering multiple security controls to reduce the risk of data exposure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, okdk will notify affected users as quickly as practicable.

8Data Retention

okdk retains personal data for as long as your account is active and for a reasonable period thereafter to satisfy legal, regulatory, and security obligations. Specifically: account registration data and transaction records are retained for a minimum period following account closure to comply with financial record-keeping requirements; support communications are retained for a shorter period sufficient for quality assurance and dispute resolution; technical and analytics data is retained in aggregated, anonymised form for longer periods for platform improvement purposes.

When personal data is no longer required for any legitimate purpose, okdk will securely delete or anonymise it. You may request deletion of your personal data at any time (see Section 9 — Your Rights), subject to our legal obligation to retain certain records.

9Your Rights Over Your Personal Data

You have the following rights in respect of the personal data okdk holds about you. To exercise any of these rights, contact okdk support at [email protected] with the subject line "Data Rights Request":

okdk will respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days and will notify you of the extension. We may need to verify your identity before actioning any request to protect your data from unauthorised access.

10Marketing Communications

With your consent, okdk may send you promotional communications about bonuses, seasonal offers, new games, and special events relevant to players in Bangladesh — including promotions tied to Eid, Pohela Boishakh, BPL cricket season, and T20 World Cup events. These communications are sent via SMS to your registered Bangladesh mobile number and, where you have provided it, via email.

You may opt out of marketing communications at any time by contacting okdk support or by following the unsubscribe instructions included in any marketing message. Opting out of marketing communications does not affect essential account notifications such as deposit confirmations, withdrawal updates, and security alerts — these are sent regardless of your marketing preference because they are necessary for account operation.

11Third-Party Services and Links

The okdk platform integrates third-party game studios and payment services to deliver its core features. These third parties operate under their own privacy policies and are independently responsible for their data practices. okdk is not responsible for the privacy practices of third-party service providers, though we do require them to handle any data they receive from or through okdk in accordance with appropriate data protection standards.

The okdk platform does not contain links to external third-party websites. If you navigate away from okdk.ws through your browser's address bar or bookmarks to a third-party site, that site's own privacy policy will govern data collection on that site, and okdk has no responsibility for or control over that collection.

12Children's Privacy

The okdk platform is strictly for adults aged 21 and above. okdk does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will delete that data promptly and close the associated account. Parents or guardians who believe their child has registered on the okdk platform should contact us immediately at [email protected].

13Changes to This Privacy Policy

okdk may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify active account holders via the platform or SMS.

Your continued use of the okdk platform following any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically so you remain informed about how okdk handles your personal data.

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how okdk has handled your personal data, please contact our support team. We are available 24 hours a day via live chat on the platform and by email.

Email: [email protected]